Shipping & Delivery

Free Shipping Across Australia*

We offer Free Shipping within Australia when you spend over $150*. If your order does not reach this total, a flat fee will apply. 

Shipping to New Zealand

We are pleased to offer shipping to New Zealand. We offer Free Shipping within New Zealand when you spend over $250*. If your order does not reach this total, your shipping fee will be calculated at check out. 

Estimated Delivery Times

Shipping Method	Estimated Delivery Times
Standard Shipping (Australia)	2-6 Business Days.
Express Shipping (Australia)	1-3 Business Days.
Standard Shipping (New Zealand)	5-10 Business Days.
Express Shipping (New Zealand)	3-5 Business Days.

Currently we are only offering shipping within Australia and New Zealand. Shipping costs and estimated delivery times for all orders will be calculated at checkout. 

Please be aware that orders to New Zealand may be subject to customs duties, taxes and fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information. 

Order Processing 

Orders are typically processed within 2-3 business days (excluding weekends and public holidays) after your payment has been confirmed. You will receive a separate notification via email when your order has been shipped. 

Tracking Your Order 

We partner with third-party carriers to ship and deliver all our orders. Once your order is dispatched, the carrier will provide you with tracking details and their own estimated delivery times.

Please note that we are not liable for any damage or loss caused by any third-party carrier once the package is in their care. 

Contact Us

If you have any questions or concerns please free to contact us via the contact us page or email us at support@pulcra.com.au.

Thank you for choosing to Pack Pulcra!